Subscription FAQ's
When will my first payment be taken?
Your first subscription payment is collected when you complete checkout. Shipping and applicable taxes may also be added.
When will future payments be taken?
Future payments are charged automatically according to your monthly subscription schedule.
Do I need to create an account before ordering?
No. Use your email address during checkout. You can later sign in using the same email address and the 6-digit verification code sent to you.
How do I cancel my subscription?
Sign in to your account, select Subscriptions, open your active subscription and choose Cancel subscription. Future subscription charges and deliveries will then stop.
Can I skip or pause an upcoming delivery?
Yes. Open your active subscription from your customer account and select the available skip or pause option.
Can I update my address or payment method?
Yes. Your shipping address and subscription payment method can be managed through your customer account.
